TY  - BOOK
AU  - Loon,Hans Van
TI  - Process assessment and ISO/IEC 15504: a reference book 
T2  - The Kluwer international series in engineering and computer science
SN  - 0387231722 (papel alcalino)
AV  - QA76.76R44 L66
PY  - 2004///
CY  - New York
PB  - Springer Verlag
KW  - Software para computadora
KW  - Confiabilidad
KW  - Control de calidad
KW  - Normas ISO 9000
ER  -