TY  - BOOK
AU  - Harrington,H.J.
TI  - Techniques and sample outputs that drive business excellence
T2  - Little big book series
SN  - 9781466577268
AV  - HD58.8 H368
PY  - 2015///
CY  - Boca Raton, Florida
PB  - CRC Press/Taylor & Francis Group
KW  - Cambio organizacional
KW  - Control de calidad
KW  - Solución de problemas
ER  -