Feigenbaum, Armand Vallin, Total quality control : Engineering and management : The technical and managerial field for improving product quality, including its reliability, and for reducing operating costs and losses / A. v. feigenbaum - 627 páginas "international student edition" ISBN: 0-07-094193-9 Subjects--Topical Terms: Control de calidad LC Class. No.: TS156.Q3 / F44